Frequently Asked Questions
Everything you need to know about our services, booking, and nail care.
BIAB (Builder in a Bottle) is a strengthening gel system that builds structure on your natural nails while maintaining flexibility. Unlike regular gel polish that only adds color, BIAB actually strengthens and can add length to your natural nails, creating a perfect foundation for any color or leaving them with a natural, glossy finish.
Our gel polish manicures last 2-3 weeks, BIAB treatments last 3-4 weeks, and pedicures can last 3-4 weeks or longer. The longevity depends on your lifestyle, nail growth rate, and how well you care for your nails between visits.
Yes, all services are by appointment only. We operate as a private studio to ensure you receive our complete attention. You can easily reserve your spot by messaging us on WhatsApp — we typically respond within our opening hours.
We're open Monday through Saturday from 9:00 AM to 6:00 PM. Sunday is our rest day. We recommend booking in advance as our schedule fills up quickly, especially for weekend appointments.
Simply come as you are! If you have existing polish, we can remove it as part of your service. For pedicures, please wear comfortable, open shoes. We provide all necessary tools and products, so you don't need to bring anything.
We have an extensive collection of premium gel polishes in various shades. If you have a specific color in mind, feel free to send us a photo via WhatsApp before your appointment, and we'll let you know if we have a match or similar shade.
Hygiene and safety are our top priorities. All tools are sterilized between clients, we use hospital-grade disinfectants, and our studio follows strict sanitation protocols. We also use high-quality, professional products to ensure the health of your nails.
We strongly recommend professional removal to protect your natural nails. However, if needed, you can soak your nails in acetone and gently push off the softened product. Never force or peel off gel polish or BIAB, as this can damage your natural nails.
We accept cash and most major credit cards. Payment is due at the time of service. We also offer package deals for regular clients — ask us about our loyalty options!
Absolutely! We specialize in helping clients with nail biting habits or damaged nails. BIAB is particularly effective for building strength and length on short or weak nails. We'll work with you to create a treatment plan that helps your nails recover and grow.
Yes, we love creating custom nail art! From simple accent nails to detailed designs, we can discuss your vision during your appointment. Complex designs may require additional time, so please mention this when booking.
Life happens! Please give us at least 24 hours notice for cancellations or rescheduling via WhatsApp. This helps us offer the time to other clients. Last-minute cancellations may incur a small fee.
Still have questions?
We're here to help! Send us a message and we'll get back to you during opening hours.
Ask Us Anything